Process analysis in your browser
What does the process cost, where does it get stuck, what will the change bring?
Draw your business process as a swimlane diagram and enter what the people involved estimate: cases per month, time per step, people per role. Lead time, cost per case, staffing and the bottleneck appear immediately, also per case type – with no simulation set-up and no system data.
What is calculated straight away
Every change to the diagram recalculates the whole process. The figures below come from the “Incoming invoice processing” template with 1,200 / month – this is what you see in the editor as soon as you open it.
Case types: every case on its own path
Not every case runs the same way. The “Order processing” template has three case types: Standard order (80%), Custom-made order (15%) and Export (5%). Each case type takes its own path at decisions and may have its own times at individual steps.
In the diagram every case type has a color, and the line width shows the volume. Metrics are available for the whole process and per case type – so you can see when a small share of cases ties up a large share of the work.
| Case type | Share of cases | Lead time | Cost per case | Share of processing time |
|---|---|---|---|---|
| Standard order | 80% | 5.8 working days (only without backlog) | €48.93 | 57% |
| Custom-made order | 15% | 9.1 working days (only without backlog) | €187.93 | 37% |
| Export | 5% | 6 working days (only without backlog) | €71.43 | 5% |
Share the results, calculate existing models
The result does not stay in the browser. It goes into the requirements specification, the report and the presentation as a file – and a process model you already have can be uploaded and calculated.
Excel with volumes for the requirements specification
Volumes, steps, key figures, lanes, handoffs and forms, measures and the current vs. future comparison in separate sheets. Numbers stay numbers; times are given in minutes and in readable form.
PDF, PowerPoint, image and BPMN 2.0
A landscape PDF report with diagram, key figures, utilization per lane, steps, measures, open questions (“to clarify”) with their status and outcome, the current vs. future comparison and – once calculated – the simulation results; PowerPoint slides with editable tables; the diagram as SVG or PNG; BPMN 2.0 XML with diagram data for other BPMN tools.
Upload an existing model and calculate it
Import BPMN files from Camunda, Signavio, Bizagi and other tools: lanes, steps and connections are taken over. Special events such as timer boundary events, event-based gateways or terminate end events are calculated in simplified form, and the content of sub-processes is left out; the import report names every simplification and everything that was not taken over. Add times and volumes, and the key figures are there.
Step lists from spreadsheets
Read a list from Excel or CSV, or paste it from Excel or Word, one row per step. You map the columns and see notes on individual rows before anything is taken over.
The calculation behind every key figure
In the analysis, every key figure can show its calculation, step by step down to the total. Clicking a step shows it in the diagram.
Measures you can switch on and off
Record what a measure changes: a step is dropped, a time gets shorter, a different IT system, different shares or more staff. Each measure can be switched on and off on its own; the future view and the current vs. future comparison update at once.
A different case volume and simulation
What changes with more cases? “Try a different case volume” puts utilization and backlog per lane, staff demand and cost per year for today and the new volume side by side without changing the process. The simulation sends individual cases through the process with limited staff and shows queues, work in progress and backlog, and what one more person per lane or a single measure would achieve; its results go into the PDF and PowerPoint.
Process landscape
All your processes at a glance, grouped into management, core and support processes or your own groups: per process the case volume, lead time, cost per year, highest utilization and a traffic light from the checks, the bottleneck and any overload, with the total below; derived future processes appear next to their current process and are not counted twice, nor is a process with the same content in the cloud and in the browser. Sortable, filterable, also by folder, and exportable as an image or PDF.
Share, work together, capture on a phone
With an account: a share link to view and comment that opens with a summary of the key figures, a live session in which several people work on the process at the same time, and capture links that let the people involved enter their times and report problems on their phone.
When to use it
Current-state mapping before an ERP project
Before choosing a system you need processes with volumes: how many cases, which variants, where forms and media breaks sit. The volume figures grow with the diagram instead of in a separate spreadsheet.
Reorganisation
Who takes over which step, how many handoffs does that create, which role becomes the bottleneck? Change lanes and headcounts and see the effect on lead time and utilization.
Digitalisation projects
Media breaks, double data entry and paper forms show up as a metric of their own. Attach measures with their effect and compare current and future state on the same figures.
Justifying staffing
Case volume, processing time and available working time give the demand in full-time equivalents per role – including queries and exceptions, and traceable step by step.
Who it is for
Process owners
who are asked to map and improve their own process without being process experts. Guiding questions in the editor ask for volumes, times and forms at the right moment.
Organization, IT and process consultants
who map processes at client sites – live in a workshop or afterwards – and want to hand over a result with figures, not just a picture.
Project leads in digitalisation and ERP projects
who need current processes with volumes, times and cost as a basis for decisions and do not want variants to be swept under the carpet.
What the app is – and what it is not
So you can judge the result correctly:
An estimate, not a simulation study
The instant calculation works with your inputs: the typical time of each step and the average visits per case. Waiting times are an input there; waiting caused by overload does not appear by itself, so under overload the lead time counts only as a minimum. For that, the analysis area has a simulation that sends cases through the process with limited staff.
Not process mining
The app does not read event logs from your systems. It calculates from what the people involved say in an interview – exactly where there is no system yet or the work runs on paper and email.
No system data needed
No interface, no data export from ERP or ticket system. Case volumes and times are fine as estimates, ideally as a range from best to worst case.
BPMN notation, not the whole standard
The diagram uses the common BPMN symbols: lanes, tasks, decisions, parallel gateways, waits, data objects and text annotations. It deliberately does not cover the full notation.
Templates for typical office processes
Each template is a fully filled-in example process with lanes, times as ranges, volumes, headcounts and hourly rates. Open one, change the figures and see what moves.
Incoming invoice processing
Incoming invoices from the mailroom to payment, with supplier queries and approval above €5,000.
Open in the editorIncoming invoice processing (future) Future
Incoming invoice processing after e-invoicing, automatic data capture into the ERP and mandatory details on every purchase order.
Open in the editorPreparing a quotation
From request to quotation sent, with feasibility check and costing for special requests.
Open in the editorOrder processing
Order processing with standard orders, custom-made orders and export orders on their own paths.
Open in the editorPurchasing via purchase requisition
From purchase requisition through approval, order and delivery to the booked goods receipt, with catalogue items and one-off purchases on their own paths.
Open in the editorCustomer complaint handling
Customer complaint from recording through inspection and credit note to the reply to the customer, with quality defects and transport damage on their own paths.
Open in the editorHiring an employee
From job requisition through advertisement and interviews to the signed contract.
Open in the editorApproval request
General request with completeness check, content review and approval by the line manager.
Open in the editorNo account, your data stays with you
Without an account your process stays in your browser’s storage on your device.
You only need an account to save processes in the cloud, share them by link or work on them together. Sign-in uses a code sent by email, no password.
No analytics or advertising services are loaded. Privacy policy
Questions and answers
What does ProcessAnalysis.app cost?
Nothing. The editor, templates, learning area and calculators are free and can be used without signing up.
Do I need an account?
No. Without an account you work in your browser and the process stays on your device. You only need an account to save in the cloud, share by link and work together.
Do I need to know BPMN?
No. You work with a few symbols: start, end, task, decision, wait. Anyone who knows BPMN reads the diagram at once; anyone who does not sees a swimlane diagram. If you prefer typing, enter the steps in the table view, one row per step.
Where do the figures come from?
From your inputs: cases per period, processing and waiting time per step, shares at decisions, headcount and hourly rate per lane. The app calculates from these with fixed rules; the same inputs always give the same figures.
How accurate is the result?
As accurate as the estimates that go in. That is why the app takes times as a range and calculates the best, typical and worst case. The range shows how much the result depends on the estimates and which times are worth measuring.
How is this different from process mining?
Process mining analyzes event logs from IT systems and needs system data for that. The app calculates from what the people involved report, so it also works before a software rollout and for work that runs on paper, email and phone.
Can colleagues work with me?
Yes, with an account: via a share link to view and comment, together in a live session, and via capture links that let people enter their times and report problems on their phone.
The method behind it
The learning area explains step by step how to map and analyze a process – whichever tool you use.
- What is process analysis?
- Mapping the current process step by step
- Calculating process cost
- Case types and exceptions
- Calculators: cost per case, staffing, lead time
A service of C-led Solutions GmbH. Would you like to map a process or design the future process together with us? Contact